Privacy Policy

Privacy Policy

Established: August 31, 2012
Mogic Corporation
Representative Director: Yoichi Yamane

As a business engaged in the Internet service business, Mogic K.K. (hereafter referred to as "the Company") considers it an important social responsibility to handle with care the personal information of our customers and all other people and to protect the rights and interests of individuals. In order to protect personal information appropriately, we declare that we will establish our own rules for protection as listed below, establish a system to practice them, and establish an appropriate protection and management system that takes into account the content and scale of our business.

Acquisition, use and provision of personal information

  • When acquiring personal information, we will specify the purpose of use as concretely as possible and acquire such information in a lawful and fair manner to the extent necessary to achieve that purpose.
  • When we use personal information, we will limit the use of such information to the purposes that have been clearly indicated, notified, or publicly announced to the person concerned, and we will take measures to ensure that such information is not used for purposes other than those stated in the notice.
  • When providing or entrusting the handling of personal information to a third party, we will do so legally and within the scope of the purpose of use for which the person concerned has given consent.

2. implementation of safety measures

In order to ensure the accuracy of personal information and the safety of its use, we have established safety measures, including information security, to prevent unauthorized access to personal information, leakage, loss, or damage of personal information, and to correct the security of such information.

3. appropriate response to complaints, etc.

We respect the rights of the person who has provided us with his/her personal information, and when the person requests us to disclose, correct, delete, or stop the use or provision of his/her information, we will comply with the request in a lawful manner and respond appropriately to complaints and consultations.

4. Compliance with laws, guidelines and norms

In order to realize proper protection of personal information, we will comply with laws, regulations, national guidelines, and other norms regarding the handling of personal information.

Continuous Improvement of the Personal Information Protection Management System

We will inspect the operation of our personal information protection management system, conduct regular audits, maintain and continuously improve it, and improve the level of protection of personal information.

Contact for Inquiries

Mogic K.K. Back Office Customer Inquiry Desk
TEL: 03-3997-7408 FAX: 03-5923-9230
e-mail : info@mogic.jp

Handling of Personal Information

1 Name of business and personal information protection manager

  • (1) Name of business operator handling personal information
    Mogic Corporation 1F-4F Monodecor Shakujii-Koen, 3-3-31 Shakujii-cho, Nerima-ku, Tokyo 177-0041, Japan
  • (2) Administrators of personal information and their contact information
    Personal Information Protection Manager Yoichi Yamane, Representative Director TEL: 03-3997-7408 FAX: 03-5923-9230

2 Purpose of Use, etc.

Purpose of use in the case of acquisition other than direct written acquisition from the person in question
Type of Personal Information Purpose of Use Disclosure Category
Account information for contracted services Used for systems delivered to corporations Not disclosed

3 Measures taken for the safe management of personal information

We take the following measures for the safe management of personal data in our possession based on our understanding of the external environment.

Organizational Safety Control Measures Necessary measures are taken to maintain an organizational structure, to operate in accordance with rules for the handling of personal data, to develop a means to check the status of personal data handling, to develop a system to respond to incidents such as leaks, to monitor the status of handling, and to review security control measures.
Account information for contracted services We provide regular training to our employees on matters concerning the handling of personal data. In addition, we have obtained a written pledge that includes items related to the confidentiality of personal data.
Physical Safety Control Measures Necessary measures are taken to control the area where personal data is handled, to prevent theft of equipment and electronic media, etc., to prevent leakage when electronic media, etc., are carried, to delete personal data, and to dispose of equipment and electronic media, etc.
Technical Safety Control Measures Necessary measures are taken with respect to information systems, including access control, identification and authentication of access persons, prevention of unauthorized access from outside, and prevention of leaks associated with the use of information systems.
Organizational Safety Control Measures Necessary measures are taken to maintain an organizational structure, to operate in accordance with rules for the handling of personal data, to develop a means to check the status of personal data handling, to develop a system to respond to incidents such as leaks, to monitor the status of handling, and to review security control measures.

Personal Information Subject to Disclosure
Type of Personal Information Purpose of Use
Contact information for corporate contact person Used for system delivery and acceptance testing
applicant for employment Used for communication regarding employment selection
Contact Us Contact for information and inquiries about our services
employee Employment management, including human resources and general affairs
Member Information Used to provide services

4 Disclosure of Personal Information to Customers

If a customer requests disclosure of his or her own personal information in our possession, we will respond to the request within a reasonable period of time and to a reasonable extent after confirming the identity of the person making the request.

5 Correction, addition, deletion, etc. of personal information

If a customer requests correction, addition, or deletion of his or her own personal information in our possession, we will correct, add, or delete the information within a reasonable period of time and to a reasonable extent if the information is inaccurate after confirming the identity of the person making such a request.

6 Suspension of Use or Deletion of Personal Information

If a customer wishes to discontinue the use or erase his/her own personal information in our possession, we will discontinue the use or erase the information within a reasonable period of time and to a reasonable extent after confirming the identity of the person making such a request.

We ask for your understanding and cooperation in the event that we cease to use or delete some or all of this information, we may unwillingly be unable to provide services in accordance with your requests. Please note that we may not be able to comply with requests for suspension of use or deletion of information held in accordance with related laws and regulations.

7 Method and Contact for Receiving Disclosure and Notification of Personal Information

Inquiries regarding personal information held by the Company shall be accepted in the following manner. Please note that we may not be able to respond to requests for disclosure, etc. that do not follow this method of acceptance.

  • (1) Reception desk
    Please apply by e-mail or phone to the address below.

    Mogic Corporation Back Office Receptionist
    E-mail: info@mogic.jp
    TEL: 03-3997-7408 FAX: 03-5923-9230

  • (2) Procedures for receiving disclosures and notices
    The procedures to be followed when we respond to a request from a person or his/her representative regarding personal information subject to disclosure held by us are as follows

    <Contact Details
    Requests for notification of purpose of use
    Requests for disclosure of personal information or disclosure of records of provision of personal information to third parties
    Requests for disclosure
    Requests for correction, addition, or deletion
    Suspension of use, deletion, or cessation of provision to third parties
    *The above are collectively referred to as "Requests for Disclosure, etc.".

    <Please send your request for disclosure, etc. to the following address.
    To make a request for disclosure, etc., please fill out the Personal Information Disclosure Request Form, attach the required documents, and send it by mail. When mailing the request form to us, please use a method that allows us to confirm a record of delivery, such as delivery recorded mail or simplified registered mail.

    <Documents to be submitted when requesting disclosure, etc.
    To make a request for disclosure, etc., please fill out the prescribed items on the Personal Information Disclosure Request Form and send it by mail together with one of the following documents that can confirm your identity.

    Copy of driver's license
    Copy of certificate of residence
    Copy of health insurance card
    *Please provide a copy with your permanent address filled in.

    If you entrust a representative with your request for disclosure, etc., please enclose the following documents in addition to the Request for Disclosure of Personal Information Form.

    Documents to verify the identity of the agent (a copy of one of the documents)

    Copy of driver's license
    Copy of certificate of residence
    Copy of health insurance card
    *Please provide a copy with your permanent address filled in.

    ◆ Power of Attorney
    The principal must affix his/her seal to the power of attorney and attach a certificate of seal registration of the seal. If the proxy is a legal representative such as a person with parental authority, a document showing the relationship with the principal may be submitted in place of the letter of attorney.

  • (3) Commission fee

    Please enclose a 1500 yen postal money order in the form of a fixed-sum postal money order with your request. Please note that we will not be able to disclose the information or notify you of the purpose of use if the fee is insufficient or not enclosed. However, responses to general inquiries about our services will be free of charge.

  • 8 Contact for resolution of complaints, etc.

    Mogic Corporation Back Office Customer Complaint Desk
    E-mail: info@mogic.jp
    TEL: 03-3997-7408 FAX: 03-5923-9230

    Authorized Personal Information Protection Organization Japan Institute for Promotion of Digital Economy and Community Secretariat of Authorized Personal Information Protection Organization
    Address: Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032
    TEL: 03-5860-7565 Toll-free number 0120-700-779 (*Open: 9:30-12:00 and 13:00-16:30 on weekdays)

    Our company is a target business of the Japan Institute for Promotion of Digital Economy and Community (JIPDEC), an authorized personal information protection organization. You may also contact JIPDEC to resolve any complaints regarding personal information held by our company.